Fact-check: South Sudan does have a postal office

Claims on social media that South Sudan does not have a postal office are proven false because there is existence of a functioning postal system in the country.

Writer: Emmanuel Bida Thomas

A request for the location of the South Sudan postal office by a Facebook user on March 15, 2023, sparked claims made in the comments section of the Facebook post that the country did not have a postal office.

“Someone tell me where is South Sudan postal office. I have a package sent from Germany there,” the Facebook user asked in a public post.

“There is no postal office in South Sudan, and you may use logistics companies…” partly reads a claim in the comments section. “South Sudan doesn’t have a postal office; just use DHL,” another person claimed.

Facebook comments claiming that South Sudan doesn’t have a post office

However, a simple Google search using the keywords “South Sudan Post Office Location” would indicate that the country does indeed have a post office with contact details, office sorting code, location and other information readily available.

Assistant Director for international relations, Parcel Post logistics& Postal Planning at the Ministry of Information, Communications Technology and Postal Services, Andrea Rogasiano, confirmed that the South Sudan postal office is operational when contacted by 211 Check via phone. “While there may be logistical challenges in some areas of the country, South Sudan has a functioning postal system that residents and businesses can use,” he said.

The Universal Postal Union (UPU), which is a specialised agency of the United Nations that coordinates postal policies among member nations, provides information on post offices in South Sudan on their website.

Even though logistics companies can sometimes be used for shipping, a functional postal system is an essential component of any country’s infrastructure. South Sudan’s post office plays a crucial role in facilitating communication and commerce within the country and beyond.

It is important to note that misinformation can easily spread on social media platforms, and individuals should always fact-check claims before believing or sharing them. In this case, a quick search would have revealed that South Sudan does have a postal office, and false claims to the contrary should not deter those seeking to send or receive mail.

Fight misinformation in mainstream and alternative media by not being a victim of fake news. Refrain from sharing content you are unsure about or don’t know where it comes from to prevent spreading false information. For more information on our fact-checking process, visit https://211check.org/ or send us a WhatsApp message at +211 917 298 255 to present a claim. Our team will fact-check it and respond promptly. #FactsMatter