Fact-check: No, MTN South Sudan is not recruiting job applicants through the website portal as claimed.

A WhatsApp message with a claim that MTN South Sudan is recruiting SIM registration and call centre agents through the website portal is fake.

MTN South Sudan advertised on its official Facebook page on August 9th, 2024, for the recruitment of SIM registration and call centre agents. However, applicants are required to apply through the official email address: [email protected], not through an online website portal claimed in the WhatsApp groups.

Writter: Makur Majeng

A message circulating on WhatsApp groups claiming that MTN South Sudan is looking for SIM registration and call centre agents is a hoax.

“Are you a fresh graduate with excellent communication skills? We’re looking for friendly and customer-focused individuals to join our team as SIM Registration and Call Center Agents! Application is free and available for any interested individual.

Check Here To Apply,” reads the WhatsApp message.

The screenshot of the WhatsApp message

The screenshot of the fake web page interface

When an online user clicks on the link provided in the WhatsApp message, it directs to a form to enter personal information like name, gender, qualification (degree/diploma), phone number, and email address. 

The screenshot of where it asks the user to enter their phone number

After submission of the form, a congratulatory message appears while confirming receipt of the application, with the suggestion that only a few steps remain for approval. Besides, an instruction to proceed directs a prospective applicant to share the portal with 5 groups or 15 friends on WhatsApp before submitting the application.

After doing the tasks, it redirects you to a different website not related to the recruitment here and here.

The screenshot of the web pages

Claim Verification:

Online research on social media platforms found that MTN South Sudan posted a job advertisement on its verified Facebook page on August 9th, 2024 for the position of “SIM Registration and Call Center Agents” with the requirements of a degree or diploma in any relevant field. 

However, applicants can apply through the email address “[email protected],” not through the online website portal as claimed.

“We are hiring. Are you a fresh graduate with excellent communication skills? We’re looking for friendly and customer-focused individuals to join our team as SIM Registration & Call Center Agents!

QUALIFICATION: – Degree / Diploma in any relevant field. Send applications to: [email protected],” reads the MTN South Sudan Facebook post

The screenshot of the MTN South Sudan verified Facebook page post. 

VirusTotal identified the claim on the online website portal as phishing. This confirms that the website intends to deceive and collect personal information from users under impersonation and false pretence.

MTN South Sudan is one of the telecommunication mobile network operators in South Sudan.

Conclusion:

MTN South Sudan advertised for the vacancy of SIM registration and call center agents on August 9th, 2024 and prospective applicants are required to apply through the email address [email protected], not through the website portal link as claimed in the WhatsApp message being shared widely in groups. 

A WhatsApp message with a claim that MTN South Sudan is recruiting SIM registration and call centre agents through the website portal is fake and misleading.

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