Fact-check: No, the government is not recording WhatsApp calls as well as reading messages.

WhatsApp’s viral claim about government surveillance is false. No evidence suggests WhatsApp is monitored in South Sudan; its encryption ensures privacy.

Writer: Makur Majeng

A viral WhatsApp message circulating in South Sudanese WhatsApp groups claiming that new communication rules would allow the government to monitor WhatsApp messages and calls is false. 

The message also included threats of arrest and prosecution for sharing content critical of the government or on sensitive topics while warning that devices are automatically connected to a government ministry system for monitoring.

Screenshot of the WhatsApp claim

In addition to that, it also claimed that WhatsApp has new rules for group members with different colours of ticks when messages are sent or read, warned users to avoid sharing “bad posts,” and advised WhatsApp group moderators to monitor their group content.

Screenshot of the claim

Claim Verification:

This is not a new claim, a Google keyword search showed that similar messages had been circulating globally since at least 2021. The same text, sometimes with minor variations, has appeared in countries like India, Nigeria, and Kenya, often sparking unnecessary alarm among users.

Other Facebook links are available here, here and here.

There has been no official announcement from WhatsApp or any government in South Sudan about effecting such measures. WhatsApp, owned by Meta, uses end-to-end encryption, which ensures that only the sender and receiver can read messages or access calls. Not even WhatsApp itself can intercept or monitor messages, let alone third parties like governments.

This claim has been debunked by various fact-checking organisations, including Fact Crescendo, NewsChecker and NewsMeter, in their previous investigations as false. 

211 Check also found an Africa Check fact-check, titled “No, WhatsApp is still fully encrypted,” published on their website in 2022. 

“This is false, all messages on WhatsApp are end-to-end encrypted, meaning only the sender or the receiver can see or hear your messages, nobody else. Not even WhatsApp,” Africa Check quoted a WhatsApp official as saying at that time.

Conclusion

211 Check found earlier evidence which valid that the viral WhatsApp message is false and part of a recycling hoax that has been going on for a long.

The claim did not originate in South Sudan but from other countries around the world as part of misinformation which was debunked.

Neither the government of South Sudan nor other countries publicly announced such a move on recording WhatsApp calls and reading messages on the platform.

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