Tag Archive for: #SocialMediaHealthReport

Explainer: Beware of fake content that exploits emotions and clouds rational thought

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Content that shocks or horrifies or makes us feel anxious or fearful is often used by disinformers. This week we show how our emotional responses are used to cloud rational thought and how disinformation can entrench stereotypes.

By Daily Maverick

Those who wish to spread disinformation often play on our emotions. It’s a tactic that is also used by salespeople. How many of us, for example, have been in a shop where we are thinking of making a purchase (usually an expensive one) and seeing us hesitate, the salesperson tells us how much interest there has been in the same item and how the one we are looking at is the last one? This is designed to make you anxious about losing a possible bargain, while encouraging you to make a decision based on another person wanting the same item. It adds urgency and pressure.

Most of the media organisations in South Sudan, which adhere to professional standards of ethical journalism, don’t publish fake news. Our media usually think very carefully when using graphic and disturbing images, and offer context and warning and, crucially, some kind of justification for showing unverified images. 

If you see suspicious content on a social media platform, ask: Why is it there? Who has posted it? What do they hope to achieve? Ask if there is any justification for using such graphic content and if it advances the story in any way. 

If you find content about issues you are uncertain of, or if you are vaccine-hesitant, and suddenly your emotional buttons are being pressed, exercise extreme caution, check credible media and then avoid sharing, unless there are clear reasons to do so. 

A quick note on credible media – how do you know? Well, you can look to see if the media organisation subscribes to accepted standards of professional journalism. Do they offer a credible means of addressing complaints? Do they tell you who the editor is? Any media organisation that avoids such mechanisms is not helping with their or the media’s credibility. 

Another role as a reader and active member of the public is to keep reporting those who seek to exploit and heighten fear. It won’t stop disinformation, but it may reduce its spread and cause less harm. It is critical that we all play our part in combating and mitigating these digital offences. If you suspect that content on digital media is disinformation, hate speech, harassment of journalists or incitement to violence, report it to relevant authorities in your area.

October 2021 South Sudan Social Media Health Report211 Check

South Sudan Social Media Health Report – October 2021

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Most online discussions among South Sudanese continue to happen mainly on Facebook and WhatsApp groups. It is also clear that digital natives are more interested in social issues around music, sports and comedy rather than politics and/or conspiracies.

A 211 Check, Defy Hate Now South Sudan Report

Introduction:

This social media health report is based on data collected during working days from October 1st to October 31st, 2021. The major goal of the report is to examine the main and most talked about conversations on various social media platforms. 

The report as well studies the overall dynamics of hate speech, dis/misinformation and incitement to violence contents shared by South Sudanese online and foreign nationals related to South Sudanese regardless of being situated within the country or abroad – the study also looks at South Sudan’s digital and social media landscape and growth. 

This month’s monitoring comprises an overall assessment of top Facebook pages, groups, Instagram Accounts and Twitter Handles using CrowdTangle, Vicinitas and other social media monitoring techniques. Report’s key topics are identified based on the level of participation and the amount of attention it receives on social media.

In the October 2021 reporting period, 122 of 196 pages published posts in the current timeframe for a total of 1,725 posts and an average of 2.02 posts/day. 

Compared to the previous time frame, interactions were -24.45%. 

Key issues of the month – Facebook:

  1. Foreign Ministry sets exams for candidates wishing to be enrolled into foreign service.

The Ministry of foreign affairs and international cooperation conducted entry examinations for candidates enrolling into foreign service. The move is said to have come after the government said some employees are obtaining certificates through fraudulent means.

The post shared by Nyamilepedia on Facebook got over 610 reactions, 95 comments and 28 shares. Many commentators raised doubts with some saying there is possibility that the examinations “were leaked” while others wondered why in the first place they didn’t see advertisements for the enrollment.

  1. Emmanuel Jal visits Juba

Emmanuel Jal, a South Sudanese recording artist based in Canada arrived in Juba in the last week of October to a warm welcome by family members. In a video he shared on his Facebook page, there were 65,000 views, over 2,700 reactions, 263 comments and 89 shares. The comments were mainly thanking him for coming home and others asked for a charity concern so he can perform his songs.

  1. What is stopping you from marrying a dinka?

A question by Juba TV “What is stopping you from marrying a dinka?” generated a huge debate in the comments section – some of which constitutes hate speech against certain tribes. The post had 665 reactions, 309 comments and 10 shares.

  1. Motivational Post from Max Jay

Max Jay, a South Sudanese artist, posted “God always got you” giving the example of a Rwandan who was once called a monkey. His Facebook post got over 23,000 reactions, 1,300 comments and 449 shares.

Many commentators expressed sympathy and how merciful God is.

  1. A reflection of the Mundari Culture

Visit South Sudan shared a photo captioned “Mundari culture, friendly people” in which a white lady posed for a picture with some Mundari ladies. The post attracted 6,000 reactions, 192 comments and 77 shares. Many comments were appreciative about how the Mundari people continue to uphold their culture.

  1. Ensuring access to COVID-19 vaccines for all in South Sudan

UNICEF reflects its efforts to encourage women to get vaccinated. UNICEF says it was working with partners to dispel rumors and to create a demand for vaccines.

The Facebook post attracted 8,300 reactions, 123 comments and 37 shares. 

There were some cases of vaccine misinformation in the comments section.

  1. Silver X meets Vice President Wani Igga at a youth peace camp

South Sudan Singer Silver X meets Vice President Wani Igga at a youth peace camp in Lobonok. 

  1. South Sudan Football Association expresses hopes of winning

South Sudan Football Association Coach Simon James Yor tells fans that they are hopeful of securing a win against Gambia following a bad start in their first two matches of the competition.

Key issues of the month – Instagram:

  1. MTN CEO meets President Salva Kiir

On Instagram, one of the leading posts of the month was President Kiir’s meeting with MTN Group Chairman, Mcebisi Jonas and CEO Ralph Mupita in which they promised to invest $120m in capital ventures in the next three years.

  1. Acacia village welcomes hospitality trainees

A picture shared by the Acacia village welcoming their three hospitality trainees in the hotel sector.

  1. South Sudanese Model, Monica Ayen wins Eric Omondi’s wife material show

Monica Ayen, a South Sudanese Model wins Kenyan Comedian Eric Omondi’s wife material season 3. The post by Hot in Juba has over 350 interactions and a few comments.

  1. Emmanuel Jal comes to Juba

Emmanuel Jal, a South Sudanese recording artist based in Canada arrived in Juba in the last week of October to a warm welcome by family members. In a video he shared on his Instagram had 2,151 views and about 45 comments.

Key issues of the month – Twitter:

On Twitter, where South Sudan has a small number of users, about 718 handles in the last 10 days of October made 2,000 posts with an engagement of 7,000 and influence of 4.3 million.

Screen capture of the #SSOT word cloud. The most used words are in bold.

Our analysis found out that most of the posts by South Sudanese on Twitter are retweets constituting about 68.6%. About 29.6% are original tweets while 1.82% are replies.

The type of rich media used are photos constituting upto 95.8%

Screen Capture showing the types of post and rich media respectively

#SSOT, remains the most popular hashtag among South Sudanese on Twitter followed by #SouthSudan

Screen Capture of Leading Hashtags and User mentions

Analysis

Most online discussions among South Sudanese continue to happen mainly on Facebook and WhatsApp groups. It is also clear that digital natives are more interested in social issues around music, sports and comedy rather than politics and/or conspiracies.

Instagram and Twitter: The number of South Sudanese on Instagram and Twitter continues to be really low. Most of the interesting and engaging discussions around South Sudan topics happen on Facebook and in WhatsApp groups. On Twitter South Sudan content is unified by the hashtags #SSOT and #SouthSudan. The word cloud above clearly gives an indication of the dominating discussions on Twitter.

Conclusion:

Using advanced social media monitoring methods, conversation, and content analysis, this report analyzed online hate speech, misinformation and fake news in South Sudan. 

According to the month-long assessment report, contemporary social media behavior is becoming a severe worry. Hate speech can be found not just in postings, but also in comment sections.

Furthermore, the study discovered that what individuals are talking about and sharing on social media overlaps. People are exposed to a variety of realities, and as a result, they express varying viewpoints and instead of being honest and having a reasonable dialogue, social media users prefer to utilize slurs and incendiary phrases. 

As a result, the report identified that overall social media involvement is widely healthy, with minimal nasty content and calls for violence being produced and disseminated. 

The 211 Check team also observed that mainstream media was not involved in the spread of conspiracies but employed  conflict-sensitive reporting practices. However, this is the moment for all stakeholders to address key issues before they become a source of unanticipated events.  

End…. 

September 2021 South Sudan Social Media Health Report

September 2021 South Sudan Social Media Health Report

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A 211 Check, Defy Hate Now South Sudan Report

Introduction

The monitoring for this social media health report took place from September 1, 2021, to September 30, 2021.

This month’s monitoring includes a comprehensive study of social media posts on Facebook, Twitter, Instagram, and WhatsApp using CrowdTangle, Vicinitas, and Better TweetDeck platforms.

The report’s content is based on how viral it is and how many people interact with it. This report also studies disinformation and/ or misinformation campaigns, online hate speech and incitement to violence, coordinated behaviour and/or influence operations.

Key issues of the month

  1. Omah Lay’s Show in Juba

A picture shared by SSDGuna.com, an online blog with the caption “Check out how Omah lay moved the audience at freedom hall..juba south sudan..” on Sunday, 5th September had over 4,000 interactions, 297 comments and 27 shares.

But, infact, the photo was not of his show in Juba, Freedom Hall. The photo shared by SSDGuna.com was when Omah Lay performed in Kampala, Uganda in 2021.

Many comments on the post disapproved of the post as being taken in South Sudan. “This is Uganda, the day he was arrested for breaking COVID-19 rules,” reads a comment on the post. “Nonsense. How can you copyright photos from Uganda claiming it was taken here. That’s why we don’t trust ourselves,” reads another comment.

Screenshot of SSDGuna.com Post about Omah Lay’s Post
  1. Speech by Student Representative at a graduation in Egypt

A video shared by South Sudan Media, a Facebook Page in which a South Sudanese Student Representative spoke during their graduation in Egypt got over 51,200 views, 3,000 interactions, 112 comments and 129 shares.

In the comment section, congratulatory messages were shared to all graduates. “Thousand million congratulations. God bless you all,” reads a comment.

Screenshot of a video post by South Sudan Media
  1. Viral Photos of Gau Gau Garang, a teacher in Aweil North County, Northern Bahr-el-Ghazal State

Photos of a teacher with disability, in Aweil North County, Northern Bahr-el-Ghazal State shared by SSDTV and other online media platforms went viral from 4th September through 6th September. Gau Gau Garang could be seen in pictures teaching primary school children under a tree. Many commentators described his contribution as the true meaning of “disability is not inability”

The online campaign offered him recognition by the state ministry of education and philanthropists.

Screenshot of a viral post by SSD TV about Tr. Gau Gau in Aweil
  1. Juba City Mayor raids witchcraft home in Gudele Block 9, warns against the practice

A raid by Kalisto Lado, the mayor for Juba City Council in what has been termed as a “den” of witches in the Gudele suburb was a talk of Social Media on Sunday, 5th September 2021 – During a inspection visit, the mayor and his team surprisingly visited “witch house” where they found photos of people who have allegedly been bewitched.

The photos first posted by the mayor’s official spokesperson and re-shared by Talk of Juba got over 488 interactions, 316 comments and 540 shares. Several social media users on Facebook and Twitter made memes. The women arrested later appeared in court.

There were mixed views in the comments section. Though others praised the mayor, others did not like the idea – because according to them, witchcraft might be the source of livelihood for those whose shrine was raided.

A Talk of Juba post about Juba City Mayor Kalisto Lado storming a shrine
  1. Vice President for Gender, Youth and Humanitarian Cluster lauds National Basketball team

The Vice President for Gender, Youth and Humanitarian Cluster, Rebecca Nyandeng De Mabior lauded the South Sudan National Basketball team for their outstanding performance in Rwanda. 

She said she was very proud of the work of the team in their debut at the Afro Basketball 2021 and emerging 5th.

A Video shared by Twic Media Reports got over 16,800 views, 1,000 interactions, 100 comments and 93 shares. Commentators thanked her for acknowledging the great work of the Basketball team and its leadership. However, They called on the government to support the team financially.

Screenshot of Twic Media Reports Video of Vice President Nyandeng
  1. Adut Akech buys first house in America

The story of Adut Akech buying her first house in America at the age of 21 which she shared on Instagram on Saturday, 4th September got over 394,630 interactions, 10,316 comments and several shares on Facebook.  

She captioned it “I DID IT, I BOUGHT MY FIRST HOUSE in America!!!!! 🥺🥺🥺🥺 I’m usually quiet about personal things like this, I just be moving in silence but this one is TOO big of an achievement and proud moment for me to not share with the world. I cannot believe that at 21 years old I’m a proud owner of 5 HOUSES!!! 🤯 I sit back reflect on my life and the things I have achieved within my career and personal life…. and damn I’m so bloody PROUD of myself for staying focused and working…”

Most comments were congulatory on her milestone, especially at a tender age.

Adut Akech Celebrates her new home in an instagram post
  1. A touching message of an orphan girl child at Stone International Church asking for support from philanthropists and requesting the President for help because they are the future of this nation.

The video was shared by Dynamq, a South Sudanese singer with the caption, “When I wrote the song “Eyal Del” it was her story. Dynamq & The Voices of South Sudan | Eyal Del”

The video got a total of 102,400 views, 5,000 interactions, 470 comments and 861 shares. Several commentators expressed solidarity with the little child in the video. 

  1. South Sudan earns respect after AfroBasketball 2021

On September 13th 2021, the President of the South Sudan Basketball Federation, Luol Deng said South Sudan has now earned respect following their performance at the Afro Basketball 2021 in Kigali, Uganda. According to him, many teams now needed their players. The post by City Review got 306 interactions, 31 comments and 11 shares. 

Commentators poured congratulatory messages as well as appreciation to Lual Deng, the Federation’s president.

  1. South Sudan receives 152,950 doses of the Johnson & Johnson COVID-19 vaccines donation from the United States Agency for International Development (USAID).

A message shared by the US Embassy in Juba, South Sudan said the vaccines were of the United States Government’s efforts in fighting COVID-19.

The post had over 2,000 interactions, 128 comments and 38 reactions.Most comments were expressing gratitude for the support extended by the US government.

Arrival of Johnson and Johnson Vaccines to South Sudan
  1. Meet Kiden, a model with hearing defects representing South Sudan in Tanzania

Josephine Kiden is a 24-year-old model born in Juba with hearing defects. As the world marks the International week of Deaf People, South Sudan celebrates Kiden for qualifying to represent her country in the upcoming Miss and Mr. Deaf Africa 2021 beauty contest in Tanzania.

It has always been Kiden’s dream to prove to the world that deaf people are as talented as people without disabilities. Now is the perfect opportunity, she says. While growing up, children in school and in Kiden’s neighborhood would mock her, name-calling her “Atarasa,” an Arabic word for a deaf person. A word she detests bitterly.

Josephine Kiden to Represent South Sudan in Miss Deaf Africa
  1. Twitter Engagement

In the last 10 days of September, 647 Twitter users in South Sudan made over 1,900 tweets with 7,000 engagements and had an influence of 6.1 million on Twitter as seen in the following image.

Twitter Word Cloud for #SSOT and #SouthSudan in the last 10 days of September

The most used hashtag is the #SSOT which stands for South Sudanese on Twitter followed by #SouthSudan. The #SSOT was used over 1,900 times whereas the #SouthSudan was used over 527 times

Most Used Hashtags in South Sudan Twitter

Most South Sudanese on Twitter retweet posts accounting for 67.4% and the most used media in these posts are photos with 87.7% followed by videos with 11.4%

Pie charts showing Types of Posts and Rich Media by South Sudanese on Twitter

Social Media Analysis:

The first week of the month had discussions revolving around Omah Lay’s show in Juba – a show that was sponsored by Lucky Charm, a music manager. This shows that the music industry continues to be of public interest on South Sudan’s social media space.

Another discussion in the same week was around the disabled teacher in Aweil Northern Bahr-el-Ghazal. The messages shared by commentators show that South Sudanese online are appreciative of the role played by persons with disabilities in the country. There are some digital natives who came forward to assist the teacher who subsequently received recognition for his state education ministry.

A crackdown by the Juba City Mayor on witchcraft and wizardry caught attention – nonetheless, in later stages of the discussion, men were throwing blames on women as person who are so much into the practice of witchcraft – these stereotypes did not go well with most women who answered back and there were unhealthy debates and counter blames.

Progress made by the national basketball team at the Afro Basketball in Kigali, Rwanda was in the middle of the month among the top discussed topics – this was supplemented by the remarks of the Vice President for Youth and Gender Cluster who lauded the excellent work of the club – and assured of government’s support to further develop the sport. – most commentators called on the government to support sports so it can go to the international level.

Instagram and Twitter: The number of South Sudanese on Instagram and Twitter continues to be really low. Most of the interesting and engaging discussions around South Sudan topics happen on Facebook and in WhatsApp groups. On Twitter South Sudan content is unified by the hashtags #SSOT and #SouthSudan. The word cloud above clearly gives an indication of the dominating discussions on Twitter.

Conclusion

Using social media monitoring technologies, discourse, and content analysis, this report examines the online behavior of South Sudanese social media users. Hate speech, misinformation, and disinformation efforts, also known as Coordinated Inauthentic Behaviour (CIB), have all decreased in the last few weeks, according to this month’s monitoring. Not just the postings, but also the comment sections, have been largely positive.

Furthermore, the speeches given by government representatives are neither violently inflammatory nor misleading. The words they choose and the way they deliver them to the public are carefully chosen.

Furthermore, the report found that social media users are open and courteous in their interactions.

As a result, according to the research, total social media involvement is fairly healthy. There hasn’t been anything in the way of hate speech or demands for violence. As a result, powerful activists and government leaders should avoid spreading conspiracies and sending conflict-sensitive messages.